Everything you need to set up, configure, and customize MCLBPO for your team.
Set up your account, invite your team, and configure your first service desk in under 10 minutes.
Custom fields, ticket types, intake forms, and ticket lifecycle workflows.
Step-by-step guide to creating automation rules — from simple triggers to complex multi-step flows.
Import inventory, set up depreciation schedules, and configure renewal alerts.
Configure SAML SSO with Okta, Azure AD, or Google. Enable SCIM auto-provisioning.
Build custom dashboards, schedule reports, and export data for stakeholder reviews.